Platform Connectors

• Import products, variants, images, and inventory
• Uses Shopify Admin API
• Requires API credentials (API Key, API Secret, Access Token)
• Supports rate limiting and pagination
• Real-time data synchronization

• Import products, attributes, and extensions
• Uses Magento REST API
• Requires integration access token
• Supports multiple store views
• Real-time data synchronization

• Import products, variants, images, and custom fields
• Uses BigCommerce API v3
• Requires Store Hash and Access Token
• Supports orders and customers import
• Real-time data synchronization

• Data is fetched directly from the platform's API
• No files are downloaded or stored
• Always uses the latest data from the platform
• Supports pagination for large datasets
• Handles rate limiting automatically

• Real-time data: Always get the latest data from source platform
• No file management: No need to download or upload files
• Automated synchronization: Perfect for scheduled imports
• Direct integration: Seamless connection to platform APIs
• Incremental updates: Only fetch changed items for faster imports
• Multi-store support: Easily sync multiple stores
• Always current: Data is always up-to-date

• Multi-store synchronization
• Supplier integration with live feeds
• Regular automated imports
• When you need real-time data
• Large catalogs that change frequently
• When file management is cumbersome
• Integration with external systems

• Uses since_id for efficient pagination
• Rate limits: ~2 requests per second (handled automatically)
• Fetches products, variants, images, and inventory
• Supports product metafields
• Requires private app with proper permissions

• Uses searchCriteria for filtering and pagination
• Fetches products with all attributes and extensions
• Supports multiple store views
• May have rate limits depending on configuration
• Requires integration with proper permissions

• Uses pagination with page parameter
• Fetches products, variants, images, and custom fields
• Supports orders and customers import
• Requires proper OAuth scope permissions
• API v3 with modern endpoints

• Test connection first: Always test the connection before running a full import
• Use scheduling: Set up scheduled imports for regular synchronization
• Enable incremental updates: Only import changed items for faster execution
• Monitor first runs: Check that scheduled imports complete successfully
• Secure credentials: Store API credentials securely, never share them
• Check rate limits: Be aware of platform API rate limits
• Use filters: Filter data in Step 4 to import only what you need
• Handle errors gracefully: Set up notifications for failed imports

Connection Failed

• Verify all credentials are correct (no extra spaces)
• Check that API credentials are still valid and not expired
• Ensure the platform API is accessible from your server
• Check platform-specific requirements (permissions, scopes)
• Review connection test error messages

No Data Returned

• Verify data exists on the source platform
• Check that products/items are published/enabled
• Ensure API has proper read permissions
• Check platform-specific filters or visibility settings

Rate Limit Errors

• Platforms have API rate limits
• PrimeLink handles rate limiting automatically with delays
• For very large imports, consider scheduling during off-peak hours
• Break large imports into smaller batches if needed

Slow Import Performance

• Platform API response times can vary
• Use incremental updates for scheduled imports
• Consider running imports during off-peak hours
• Check server connection speed to platform